When my wife asked me to get her a new laptop, I wasn’t sure what to get her. I asked her what she wanted and she said something simple that could handle streaming movies online and didn’t cost too much. I thought it might be difficult to find an HP laptop that fit the bill, but after doing some research, I was able to find an HP laptop that my wife was thrilled with. Here’s why I chose it and how my wife has enjoyed it since getting it.
Reasons I chose this computer
The HP Envy X360 15z laptop was on sale when I bought it, but I know that with a 3-year warranty and all of its other bells and whistles, it’s worth its sticker price. Plus, my wife uses her computer every day for work; an important factor in choosing a computer is how well it’ll hold up to regular use. Since my wife spends a good part of her day typing away at documents, spreadsheets, e-mails, etc., we looked for something with keys that had great spacing between them. Not only does she type faster on better spaced keys (only 35 words per minute slower), she also doesn’t experience as much hand fatigue after long days spent working on deadlines or presentations.
What it can do
The HP Envy 15t Touch ($1,099) is more than just a laptop—it’s a tablet that also has some extra benefits as a notebook. The display flips 360 degrees so you can adjust it to whatever position you need at any time. The screen is touch-sensitive, which lets you use gestures to navigate through windows. In addition, both ends of its keyboard are illuminated with LED backlighting, so even if your work space isn’t well-lit or you’re working at night, your keystrokes will still be visible. Another great perk? The battery lasts up to 9 hours on one charge; when it finally dies out, charging takes just 90 minutes.
What she uses it for
My wife uses her laptop primarily to store information such as pictures, music, movies, games, and so on. All of these items can be transferred using a USB storage device or by streaming through different media players that she has. The most important aspect to consider when selecting a laptop is what you will use it for. If you plan on using your laptop in order to play graphic-intensive video games or work with large video files then you may want to invest in something more powerful. At other times she only stores information that requires basic computing power in order to allow her to do simple tasks like edit word documents or browse websites with ease.
Her reaction
When I asked my wife if she wanted me to help her choose a new laptop, she looked at me like I had three heads. In that moment, it hit me that she wasn’t necessarily asking for help with a tech product; instead, she was struggling to find an awesome gift idea! Whether you’re buying gifts for your wife or husband or anyone in your life who loves HP laptops, read on. We’ll walk you through all of our thoughts as we made our selection, so that you can get some great ideas on picking out an incredible present. Then we’ll finish up by talking about how happy my wife is with her new HP laptop. Hopefully your loved one feels just as happy when they open their present!
Customer support experience
Your product may be amazing, but if you don’t have a strong customer service team in place to support your customers when they need it, your business will suffer. In my own experience at HP, we had an entire department dedicated to customer service that was empowered with making decisions about what help customers needed, when they needed it and how best to provide it. Answering emails is helpful; responding within 24 hours is better; setting up a call with a live person who can resolve issues quickly is best of all. Plus, happy customers tend to come back—and are more likely to recommend you to others. The bottom line? Put someone in charge of your customer support that understands their role as part of your sales force!
Other alternatives to consider
For my wife's birthday, I gave her a brand new HP laptop. She's an amazing wife and mother to our two children, so choosing just one reason why she deserves a gift was hard. But at some point, it came down to realizing how valuable of a role she plays in our family and appreciating that fact with a present. Being my wife is stressful - being a mom is even more so. So if you're shopping for gifts for your lady (mother or otherwise), you can't go wrong with taking care of her digital life. At least that's what I did! Read on to find out why, as well as some features of HP laptops she'll love!
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